Loveli Luxury Emblem
Loveli Luxury

The Loveli promise

Care, stated clearly.

The details behind every order: how we verify it, how it travels, and how we make things right when they do not arrive as they should.

18 May 2026

Digital governance

Cookie policy

How Loveli Luxury International uses cookies, local storage, and similar technologies to ensure site security, remember your fragrance bag, attribute partner referrals, and respect your privacy choices.

Transparent technology stewardship. Loveli Luxury deploys only the storage technologies required to guarantee authentic transactions, protect member accounts, and preserve smooth navigation.

01

Introduction and scope

Loveli Luxury International ("Loveli Luxury", "we", "us", or "our") uses cookies, local storage, and related browser technologies to deliver a refined, secure digital experience across loveliluxury.com. This Cookie Policy explains what these technologies are, how they are deployed across our services, and how you can manage or adjust your preferences.

  • Applies to all visitors, registered customers, and independent Circle partners accessing loveliluxury.com.
  • Operates in full alignment with our Privacy & Data Use Policy and the Kenya Data Protection Act, 2019.
  • Does not deploy intrusive third-party behavioral advertising or sell personal data.

02

What cookies and local storage are

Cookies are compact text files placed on your computer or mobile device by a web server. Local storage and session storage are browser-native mechanisms that hold key application states securely on your device. These tools allow our application to recognize your session across page transitions, keep chosen perfumes in your shopping bag, secure checkout transactions, and credit referring partners accurately.

  • Session cookies expire automatically once you close your browser or log out.
  • Persistent cookies remain on your device for a specified duration or until manually cleared.
  • Local storage preserves client-side state, such as fragrance wishlists and shopping bags, without transmitting unnecessary data on every HTTP header.

03

Categories of cookies we use

We categorize our cookies and client storage technologies into distinct functional groups based on their purpose and necessity.

  • Strictly Necessary & Authentication: Session tokens (sb-*-auth-token) managed by Supabase Auth to protect user accounts, member dashboards, and administrative controls. Inactivity timers automatically terminate dormant authenticated sessions.
  • Shopping Bag & Checkout: Client-side storage (cart-storage) ensuring your selected fragrances, bundle configurations, and recipient delivery details persist reliably through checkout.
  • Partner Referral Integrity: Sponsor attribution cookies (ll_sponsor and ll_sponsor_explicit) retained for up to 30 days to ensure independent sales partners are accurately credited for customer introductions.
  • Fraud Prevention & Security: Anti-tampering headers, rate-limiting tokens, and payment callback handlers for automated M-Pesa STK Push and PayHero settlements.
  • Functional Preferences: Saved currency preferences (KES), localization settings, and your recorded consent choice (loveli_cookie_consent).
  • Real-User Performance Telemetry: Vercel Web Analytics and Speed Insights to monitor Core Web Vitals, page rendering latencies, and service availability without tracking personally identifiable profiles.

04

Cookie retention schedule

We retain cookies and stored data only for the duration strictly necessary to fulfill the intended operational, security, or legal requirements.

  • Authentication session cookies: Active for the duration of your verified session, subject to automatic sign-out after 15 minutes of inactivity.
  • Partner referral attribution cookies: Retained for up to 30 days following an active sponsor link visit.
  • Shopping bag local storage: Preserved locally on your browser until completed purchase or manual clearance.
  • Cookie consent preferences: Stored for 12 months to avoid repeated consent banners on return visits.

05

Managing your cookie preferences

You have full autonomy over the cookies stored on your device. You can update your choice through our on-site cookie banner or adjust settings directly within your web browser.

  • Browser controls: You can configure Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge to block or delete cookies.
  • Impact of blocking essential cookies: Please note that blocking strictly necessary cookies will prevent account login, empty your shopping bag, and disable secure checkout payments.
  • Clearing local storage: You can clear browser storage at any time via your browser settings or Developer Tools.

06

Regulatory compliance and contact

This policy is prepared in accordance with the Kenya Data Protection Act, 2019 (Office of the Data Protection Commissioner) and international standards of fair data stewardship.

  • For privacy inquiries or data requests, contact our Data Protection desk at privacy@loveliluxury.com.
  • For customer care and order assistance, contact concierge support via WhatsApp or email.
  • Revisions to this policy will be published here with an updated revision date.